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The all-new iLok (third generation) holds up to 1,500 authorizations—3x more than before—and delivers twice the transfer speed of the iLok 2. Plus, it’s sleeker, smaller, and more secure, with a full metal jacket (made from durable aluminum) that won’t split or crack from normal use.
You have to enable javascript in your browser to use an application built with Vaadin. ILok License Manager is a free end-user desktop application for Mac OS and Windows that makes license management as easy as drag-and-drop. Install digital camera driver. The application runs on the user's computer and communicates with the PACE database via our activation services. Apr 14, 2017 Since 2013, the iLok License Manager software has been at the core of how we manage the iLok licenses, that protect a lot of the software we buy. This article and the video from Avid cover how to use the iLok License Manager software to manage for iLok licenses. Your iLok USB dongle may not be detected for a variety of reasons (Not plugged in, not receiving USB power, out of date iLok License Manager). Let’s figure out what’s causing the issue by first attempting to reconnecting the iLok. Follow these steps. If your iLok shows up, great! In the Applications section select two items: iLok License Manager and License Daemon. Then go to the Extensions section → Launch Agents → select the LicenseDaemon Agent file. Click the Remove button and confirm the removal.
application replaces the license and iLok management portion of the iLok.com website. While you will still need to have an internet connection available, you no longer need to use an internet browser like Safari, Firefox, Chrome, or Internet Explorer to manage your licenses. Once you install the License Manager, you'll be able to drag licenses from your account to your iLok and back again. The iLok.com website will still host the Store and support resources for your convenience.In the world of the iLok License Manager 64 bit, a license is the asset that you have purchased or have acquired in your account. You will activate it to a location. A location is a place where you can hold an activation such as your iLok or machine. The Account View shows you your licenses and the grid is customizable. You can right-click on the table header to choose which columns are shown. You can dynamically sort the list of licenses by clicking on a column header and even drag the columns to rearrange them. The tabs across the top show you these views of your account: Available - Shows the licenses eligible for activation to a location - Similar to the Licenses Available in the old iLok.com All Activations - Shows only your activated licenses (the ones on locations) - This view is the most similar to the My Licenses view in the old iLok.com Unavailable - Shows licenses have expired, been surrendered, or have been transferred to another account Hidden - Shows licenses that you have chose to hide from the other views. Only licenses that are not activated on any location are eligible to be hidden. To HIDE a license:
To SHOW a hidden license:
You can download the data for offline use in many different programs - perfect for tracking your licenses in accounts large or small.
Managing licenses just got easier. Need to move a license to your iLok Anti-piracy protection app, or from your app back to your account? Just drag and drop. It's that easy. Licenses in bold type are ones you haven't looked at before, so new entries in your account are easy to see. If the detail pane is hidden, click the 'Show Details' button. You may also start Activate, Deactivate and License Transfer operations from the detail pane. Some of your licenses may be grouped together. Software publishers can deposit licenses in two types of groups: locked and unlocked.
When you drag a member from a group, you will see just one license move if it is from an unlocked group, or all members of the group move if it is a license from a locked group.
Your registered iLoks will appear in the Locations list on the left of your screen. The list includes offline iLoks registered to your account and all currently plugged in iLoks. Black icons indicate a plugged in location, gray icons indicate offline. You will be able to see what is on the offline iLoks, making it easier for you to manage your license inventory. Temporary replacement licenses keep you going while your damaged iLok goes through the RMA License Recovery and Replacement process. Temporary licenses are immediately deposited to your account when an RMA order is placed. Activate the temporary licenses to a spare iLok Anti-piracy software to maintain continuous access to your iLok-enabled software. When transferring a license, you will be asked to confirm your account information by signing in again. This protects you if you leave your account signed in where others can access your computer. During a transfer you are asked to enter the User ID that you are transferring the licenses to; be careful when entering the destination User ID as transfers cannot be reversed. Software publishers now have the ability to provide you with a special type of license that may be shared across your local network. You can use the iLok License Manager to configure your networked computer to act as a server and share these licenses to other computers on your network. Creating connections from the server to the license users is simple thanks to the use of Zero Configuration standards. There are varied levels of privacy supported so that you can make your network private or public. Network licenses are ideal for classrooms and large businesses that require a robust license sharing system. Overview
In this article, we’ll show you how to fix problems with an iLok USB dongle and the iLok License Manager application. If your licenses or iLok are not detected, then you’ve reached the right page. If you’re new to iLok License Manager, check out our other guide: Getting Started with iLok & iLok License Manager. If you have a lost of broken iLok, create an RMA ticket directly with iLok. Continue reading below to get your iLok licenses back up and running.
How to Get Your iLok to Show Up
Your iLok USB dongle may not be detected for a variety of reasons (Not plugged in, not receiving USB power, out of date iLok License Manager). Let’s figure out what’s causing the issue by first attempting to reconnecting the iLok. Follow these steps.
Connect and Synchronize iLok USB Dongle
1. Launch iLok License Manager
2. Unplug the iLok USB dongle. Plug it back it in.
3. Check the iLok License Manager to see if your iLok is detected – give it a moment!
4. If your iLok shows up, great! Right click it and select Synchronize. That will help ensure that your software can communicate with your iLok dongle.
If your iLok does NOT show up
Try some other USB ports! Although USB hubs are a convenient way to connect multiple devices to the same USB port, they may prevent your devices from properly communicating with your computer –this is especially true with passive hubs. Use a USB hub that has its own power supply or connect your iLok USB dongle directly to your computer. If your iLok still won’t show up, continue below to update the iLok License Manager.
iLok detected on iLok License Manager.
How to Update the iLok License Manager
If your iLok is not detected (even after trying other USB ports and restarting your computer!) the iLok License Manager likely just needs updated. The way to do this is by uninstalling the iLok License Manager from your computer and then downloading the latest version from iLok.com and installing it.Follow the steps below to update the iLok License Manager on Windows.
Ilok License Manager Windows 10Uninstall iLok License Manager on Windows
For Windows, open the Apps and Features menu (formerly Programs and Features) and select the Pace License Support app to uninstall it. Follow the steps below and restart your computer when finished.
1. First, right click the Windows Logo and choose Apps and Features.
2. Locate Pace License Support Win 64, right click itand choose Uninstall.
3. Click Yes to confirm and continue the uninstall.
4. Lastly, click Finish to restart your computer.
Uninstalling iLok License Manager on a Windows PC.
Download and Install iLok License Manager for PC (Windows)What to do for Broken, Lost or Stolen iLoks
If your iLok is still not detected, unfortunately it might be broken. In the event that your iLok USB dongle is broken, lost or stolen, you must resolve the issue directly with iLok. Doing so will allow them to remove or deactivate the licenses on the iLok USB dongle. To do so, contact their support team and submit an iLok RMA by follow the steps below.
Submitting an iLok RMA
1. Visit iLok’s support page.
2. Choose either iLok & License Manager Issues to continue troubleshooting or Broken, Lost or Stolen iLoks to submit an RMA.
3. Follow the on-screen instructions
Note:
If you need immediate access to your lost, stolen or broken iLok licenses, temporary license coverage is an option. Visit iLok.com to learn more about Zero Downtime.
Visiting iLok’s support page to troubleshoot or submit an RMA.
Helpful LinksHow to Zip and Unzip FilesHow do I fix problems with iLok License Manager on a PC?How do I fix problems with iLok License Manager on a Mac?PC & Mac Optimization GuidesWhen you need help, Sweetwater has the answers!
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